I am frustrated! (Maybe I'm just dumb?)

Recently I have gotten inquiries from people who download a file from the FREEBIES page that is clearly labeled (I think) as a repair or replacement for a flaw in one of our kits.  (DUH, yes, we do make mistakes.)  They inevitably email us and say something like I downloaded your free XXXX kit, but there was only one page, when the label on the file is “missing page #X for XXXX”.   Please let me know if I should somehow lable files that are corrections or additions to kits differently.  The free kits usually say something like XXXX KIT.  Sorry, didn’t mean to rant.  Maybe a totally new page just for corrections?

Comments

[mel perry]

no dave, it's a common problem today, people either can't read
or fail to comprehend what they read, if you think this is bad,
you should read some of the comments on yehoo or social media :-)

[Ron]

DITTO, DITTO, DITTO!!!!!!

[Mike Mahoney]

I don't think a separate page is needed. Maybe just put them under their own subheading on the same page.

[JT]

You can't really make a system idiot proof, because someone will just make a better idiot.

[Kevin Wilson-Smith]

It's clear enough as it is....................!